Returns

You have 60 days to return your item.
Please note that only new and unworn goods can be returned. Furthermore, the labels/hangcards must still be attached to the goods when the goods are returned.
The goods may be worn briefly to test size and correct fit.
We do not offer an exchange of goods. If something doesn't fit, simply reorder the item you want.
The receipt of the return will be confirmed to you by email.
The refund will be paid out using the original payment method.
Our average return processing time is 7-10 days
If the effective value of the goods is less than 60€ due to returns, we will calculate the shipping costs.

Start the return process here:

Step 1: Please use our refund form

Step 2: Link to the free DHL return label.

Returns from Germany are free of charge for end customers. Please use the links above to begin the return process.

Start the return process here:

Step 1: Please use our refund form

Step 2: Frank the shipment sufficiently and send it back to us.

Rücksendeadresse:
Khun Pon e.K.
Robert-Gerwig-Straße 18
78244 Gottmadingen

Die Kosten für Retouren aus dem Ausland trägt der Kunde.

Start the return process here:

Step 1: Please use our refund form

Step 2: Frank the shipment sufficiently and send it to our Swiss return address.

Return address:
Khun Pon e.K.
Timo Näf
Pfendelweg 8
5722 Gränichen

The customer bears the costs for returns.

Note: The return process from Switzerland can take 8-10 working days

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